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Site Help | Welcome and General | ConnectedCoaches

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Wayne Keough likes this.
 

Comments (18)

  
Steve Eversfield
Steve Eversfield said:
I believe I have correctly registered on the site but when I log on I get a message saying my account is still awaiting approval. Username is HockeyCoachSJE. I am one of the Talent Coach Developers for Hampshire & Isle of Wight and would like to get active on the site. Many Thanks Steve
31/08/15
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robertkmaaye
Rob Maaye said:
Sorry Steve only just seen this comment! I think we have sorted this for you now though havent we over email? In any case if anyone else has this trouble there is a simple solution you just need to mark community@connectedcoaches.org as a safe sender for your emails. An example of how this can be done for hotmail can be seen here https://www.connectedcoaches.org/spaces/10/welcome-and-general/forums/bugs-and-issues/141/not-receiving-email-notifications-here-s-why-and-how-to-fix-it/1#563

Thanks
03/09/15
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anfy
Anthea Dore said:
I have ticked the box to stop the daily activity email (ie it has changed from an envelope to a cross), but it is still arriving! Any suggestions?
24/11/15
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robertkmaaye
Rob Maaye said:
Hi Anthea. I'm just going to email you now with what I think your problem is and how you can stop them.
24/11/15
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andybanks
Andy Banks said:
I have friend requests in notifications but nothing in pending ????? - struggling to accept
04/02/16
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robertkmaaye
Rob Maaye said:
Hi Andy. Just sent you an email with guidance on what the issue might be.
04/02/16
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anfy
Anthea Dore said:
Hi. I have tried (unsuccessfully) to share a video https://www.facebook.com/100010447996364/videos/280773925614205/
It can't find the video, but I can't remove my posts! Help!!!
02/08/16
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robertkmaaye
Rob Maaye said:
Hi Anthea. It won't display as you tried to share something that was hosted on Facebook. I have done a search and found the video on YouTube so if you wanted to share it you can use this link https://www.youtube.com/watch?v=oifSLJB87qY I have also deleted your initial posts for you.
02/08/16
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lnapthine
Hi,
I have ticked to receive an email when someone replies to a message I post, but I'd like to turn off the daily digest. The site says I can do this individually for each group, but I can't seem to find where. I often accessing the site from a mobile, not sure if this needs doing from a pc version of the site instead.
Please help, thanks.
04/09/16
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robertkmaaye
Rob Maaye said:
Hi Louise. I’ve just sent you an email explaining how you can opt out. For the benefit of anyone else reading this post…what you have to do is go to all the groups you’ve joined and click the Stop Daily Activity Email button, which will be on the side menu. I’ve included a screenshot in the email I’ve sent you so you can see what I mean. However because of the nature of the responsive site you won’t be able to do this when viewing on mobile as the buttons don’t display. It will have to be on a tablet or PC/laptop.
05/09/16
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Kate
Kate Johnson said:
Hi, how do I stop all the emails I am getting from this site? Thanks, Kate
13/09/16
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robertkmaaye
Rob Maaye said:
Hi Kate. I’ve just emailed explaining how you can opt out of the daily emails.
13/09/16
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Floyd67
Barrie Smith said:

Hi, how do I opt out of receiving daily emails, thanks

26/10/16
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robertkmaaye
Rob Maaye said:

Hi Barrie. I’ve just emailed you now detailing how to do this. However for the benefit of any others reading this post all you need to do is click settings and then in preferences you’ll be able to opt out of the daily digest there by unticking the daily digest box.

26/10/16
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Sally.Runnacles

Hello I need to change my email address on this site. How do i do this please? Couldn't seem to find anything in my profile section or settings on how do to this. Thanks

28/10/16
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robertkmaaye
Rob Maaye said:

Hi Sally

If you click settings and then 'change password' you'll see your login information. You can change both your email address and password (if you wish) from there. If you have any issues feel free to message me. I'll send you an email now as well

Cheers
Rob

29/10/16
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cyclingcoach

I just tried to edit a spelling mistake on a post I made and I get a message saying I don't have sufficient privileges to do this. Seems rather restrictive. As a mac and iOS user, spell check and autocorrect have a mind of their own too.

22/12/16
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robertkmaaye
Rob Maaye said:

Hi Ian

Apologies for the delay in getting back to you. You should definitely be able to edit the majority of things you post on the site (I think with exception of comments). This is definitely a new bug that has cropped up so we will investigate further and hopefully have this functionality working soon. Sorry for any inconvenience caused

Thanks

Rob

03/01/17
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 · Ian Tunnicliffe likes this.
 
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cyclingcoach

Rob, it's the comments to which I was referring. I'd at least wish to be able to correct errors or spelling mistakes 'post save'.

03/01/17
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 · Rob Maaye likes this.
 
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cyclingcoach

Hi. How do I request a new group to be added or can I add one myself?

28/12/16
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robertkmaaye
Rob Maaye said:

I've just emailed you about this Ian with a bit more info

03/01/17
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 · Ian Tunnicliffe likes this.
 
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andrewb62
Andrew Beaven said:

Just had the same issue as Ian reported - insufficient privilieges to edit a reply I had posted. N.B. working on iPad.

02/01/17
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robertkmaaye
Rob Maaye said:

Hi Andrew
Thanks for letting me know. As I said to Ian above this is definitely a new bug that has cropped up so we will investigate further and hopefully have this functionality working soon
Thanks
Rob

03/01/17
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KateHP
Kate Porter said:

I have added a profile photo but I need to rotate it even though it should have been the right way up in the first place... any ideas? Thanks.

20/01/17
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robertkmaaye
Rob Maaye said:

Hi Kate I've emailed you just now. If what I've suggested doesnt work please let me know. Thanks

24/01/17
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KateHP
Kate Porter said:

All ok now - thanks.

24/01/17
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ISLAYAUTY
Islay Auty said:

Hi, I have the same problem as Kate Porter, I have added a photo to my profile and it's upside down! Maybe an improvement but how do I rotate it please?!

15/06/17
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robertkmaaye
Rob Maaye said:

Hi Islay

Apologies for the delay in getting back to you. I've emailed you with a suggestion which should hopefully solve the issue for you but if that doesnt work please let me know :)

Cheers

Rob

26/06/17
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Shodwin1973
Denise Hill said:

Hi same problem for me (ie need to rotate profile photo). I've even tried to upload an upside down photo - but which ever way I try to upload it, it appears on my profile as the wrong way up. Any help would be much appreciated. Thanks. D

23/07/17
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robertkmaaye
Rob Maaye said:

Hi Denise I've emailed you just now with hopefully what will be a solution. If what I've suggested doesnt work please let me know. Thanks

24/07/17
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StoolballCoach
Anita Broad said:

Hi there, I'm having trouble with the 'export to pdf' button. I have bookmarked the blog posts I want to save, but I'd rather save to pdf. I click the button but nothing happens, and eventually it times out. Is it me? Many thanks.

24/08/17
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robertkmaaye
Rob Maaye said:

Hi Anita. Thanks for bringing this to our attention. I'll log it with our platform suppliers and see if we can apply a fix as this looks like it's something new that has developed. Thanks

24/08/17
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 · Anita Broad likes this.
 
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cath

Hi, I get the daily digest and keep thinking I'd like to contribute to particular threads but when I click on the link I can't work out how to. I've done the How To tutorials but still can't work it out.

29/08/17
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robertkmaaye
Rob Maaye said:

Hi Catherine

Great that you want to get involved and share your experiences!

Depending on the nature of the content shared it differs. In all cases you will need to be logged in and be a member of the group the content was posted in though (if you’ve seen it in the daily digest you will be a member of the group – for others reading this all the groups can be found here https://www.connectedcoaches.org/spaces )

So for conversations e.g. https://www.connectedcoaches.org/spaces/10/welcome-and-general/forums/general/9251/last-chance-u-self-evaluation-how-do-you-reflect-on-your-coaching you just need to click the reply button on the top right.

For blogs e.g https://www.connectedcoaches.org/spaces/17/coaching-children-ages-5-12/blogs/general/120/how-to-inspire-good-behaviour-in-your-sessions you can add a comment by clicking the add a comment button at the end of the blog (scroll down to the last comment posted)

For photos e.g. https://www.connectedcoaches.org/spaces/10/welcome-and-general/photo/Blake/connectedcoaches-infographics/3074 and videos e.g. https://www.connectedcoaches.org/spaces/10/welcome-and-general/video/343/emotional-intelligence-how-to-recognise-and-coach-a-nervous-participant it is the same as adding comments on blogs.

For ‘wall posts’ which you see on group activity streams the only way you can respond is by opening up the speech bubble and adding your comments where it says write a comment. I can’t link to an example of this as that is a limitation of a wall post vs starting a conversation (clicking share on the menu -> start a conversation)

Hopefully this helps explain things for you but if you get into any issues please do let me know. You can message me using the chat functionality or I can send you my email if easier

All the best
Rob

29/08/17
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